Shipping policy
| Country | Zone | Shipping Cost | Delivery Time |
| European Union | 1-2-3 | € 20,00 | 1 to 3 Working days |
| United Kingdom | 2 | € 20,00 | 2 to 5 Working days |
| Special in Europe excluding EU | 4 | € 24,00 | 1 to 3 Working days |
| USA, Canada, Mexico | 5 |
€ 38,00 |
2 to 5 Working days |
| Rest of the World | 6-7-8 | € 60,00 | 2 to 5 Working days |
Botter offers free shipping on order above € 350.
Due to COVID-19, processing and delivery times may be slightly delayed.
RETURNS
You can return the item you purchased within 14 days from when the order arrived to you to get a full refund or exchange.
The product(s) must be returned to our warehouse in Belgium.
TSG LOGISTICS-BOTTER
Désiré De Bodtkaai 27
B-9400 Ninove
BELGIUM
T. +32 54 24 79 24
Nicolas@tsglogistics.be
Returning your online purchase:
Return your item(s) within 14 days of your delivery date.
Items must be returned unused, in perfect condition and in their original packaging.
Make sure to return the item in such a way that the original packaging will remain undamaged.
Preorders and custom orders are not available for return
BOTTER reserves the right to refuse a return that does not comply with the above conditions. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.
To return any item(s) from your order, e-mail us at contact@botterofficial.com with your order number and reference of the item(s) you would like to return.